My Library

summary of qualifications

Computer Languages: C, C++, Visual Basic, HTML, PHP, SQL, Perl, JavaScript, CSS. Bash, VBScript
Operating Systems: Windows 95/98/2000/XP/2003/Vista, Linux, Unix, Macintosh
Certifications: Microsoft Certified Professional (MCP), Microsoft Certified System Administrator (MCSA), Certified LANDesk Administrator
Languages: Fluent in Portuguese and Spanish

work experience

Information Technology Specialist - US Government Accountability Office - 2016-Present

Serves as a developer of web utilities, scripts, and applications that are used to provide innovative solutions to operational problems encountered by GAO staff offices and unit teams in headquarters and field locations
Utilizes tools, applications, and data in a LAMP environment to integrate and consolidate unstructured and structured information/data
Adept at using tools and technologies to integrate and implement cloud technologies and programs into web applications and utilities
Provides technical advice, guidance, and recommendations to management and other technical specialists on web oriented issues
Diagnoses and resolves technical issues that arise in the GAO web environment involving the interaction of web servers, operating system software and web utilities, scripts and applications

Director Information Technology - N.C. Appellate Courts - 2008-2016

Responsible for the technology infrastructure and operation of the N.C. Appellate Courts Division
Develop and maintain the N.C. Appellate Court's case management system using a variety of technologies. The N.C. Appellate Court's case management system (codename eDock ) is a Web application running on an Apache web server developed with PHP, MySQL, Smarty Templates, CSS, JavaScript/JQuery, HTML, XML, XSL, AJAX and other current tools and web technologies
Develop and maintain mobile app for Android and iOS devices using JQuery Mobile/PhoneGap
Support, manage, and maintain the N.C. Appellate Courts websites (http://appellate.nccourts.org/ and http://www.ncappellatecourts.org).
TSupport, install, configure, test, and evaluate computer systems running Windows 7, Windows 8, Windows Server 2008 R2, Red Hat © Enterprise, Ubuntu Desktop and Server
Provide technical support for Justices, Judges, staff, and users accessing the N.C. Appellate Courts technological services
Gather user requirements, analyze, research, and resolve technology problems and issues
Write and maintain application documentation
Develop automation routines to improve day-to-day operation
Manage users and computers in an Active Directory infrastructure; implement and maintain Group Policy Objects
Manage IT Staff

Systems Support Specialist II - Georgia Institute of Technology - 2006-2007

Developed and maintained database systems. Web development, application development, coding, testing, and debugging of applications, Active Directory administration and programming
Troubleshoot and solve client & server problems
Perform system integration and design activities on new technologies & applications
Make recommendations and work with the project team to develop implementation plans

Coordinator Computer Applications - Florida Atlantic University - 2003-2006

Developed and maintained database systems
Web development, application development, coding, testing, and debugging of applications
Active Directory administration and programming.
Provided technical support for faculty, staff and students relative to mainframe, wide/local area network
Supported, configured, tested, and evaluated desktop computer systems running Windows 98/NT/2000/XP, Mac OS X, and Linux operating systems on a mixed environment with several servers and over 1000 clients.

Software Engineer / MIS - Quantachrome Instruments - 2000-2003

Administered and supported Windows NT 4 network
Managed computers accounts, user accounts, network operations, and daily backups
Configured network connections and ensured network operations
Provided technical support for clients running Windows 95/98/2000/XP, Mac OS X, and Linux
Provided technical support for clients regarding software and hardware installation and configuration

education

hobbies and interests